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How To Choose A Contractor

Before you have your dream deck designed and built, you must go through the important process of choosing a deck contractor. Below are a list of questions you should ask of any prospective contractor - and our answers to each of the questions.

How long have you been in business?
What is your guarantee?
Are you competitive in pricing?
Are your carpenters licensed?
How much experience do you have?
Are you a licensed contractor?
Are you covered under worker's compensation?
Can we see any of your work or talk to past customers?
Where do you get your materials?
What grades of cedar do you stock?
How many low maintenance decks have you built?


How long have you been in business?

Hickory Dickory Decks has been building custom decks since 1987.


What is your guarantee?

  • We guarantee completion dates. (weather permitting)
  • We give a 2-year warranty on all workmanship.
  • We have a complete satisfaction guarantee where the customer does not pay the final cheque until they are completely satisfied.
  • On top of our workmanship warranty, most of our low maintenance decking manufacturers offer warranties on their products ranging from 10-25 years.

Are you competitive in pricing?

Yes - Hickory Dickory Decks works from a standardized price sheet companywide, giving all of our customers the same competitive price. Being a custom builder allows us to design a deck to your needs within your budget.


Are your carpenters licensed?

We employ a number of licensed carpenters, apprentices and professional craftspeople. All of our employees are trained and supervised to ensure they meet our quality standards.


How much experience do you have?

Since 1987, we have designed and installed thousands of custom decks, gazebos and other backyard projects.


Are you a licensed contractor?

Yes - We are both a licensed contractor and a master builder.


Are you covered under worker's compensation?

Yes - All of our crews are covered under WSIB in Ontario and we carry two million dollars in liability coverage.


Can we see any of your work or talk to past customers?

Yes - We have a computerized customer list from which you may pick any customer to call or view any past projects. This is strongly recommended as our work speaks for itself and our past customers love to show off their projects.


Where do you get your materials?

At Hickory Dickory Decks, we have our own fully stocked lumberyard at our head office location at 419 Oldfield Rd S, Dundas, Ontario. We buy most of our cedar directly from sawmills in British Columbia, and our full line of low maintenance deck products are purchased directly from manufacturers. This allows us to offer you outstanding quality at very competitive prices.


What grades of cedar do you stock?

Our 2x6 knotty cedar is "architect grade", which is the best knotty cedar available. We also stock over 10,000 ft. of clear cedar which is "furniture grade" with virtually no knots. It not only looks nicer than knotty cedar (to most), but will last longer because it comes from older trees.


How many low maintenance decks have you built?

Hickory Dickory Decks is the largest installer of low maintenance decking in Ontario. Since 1992, we have installed thousands of low maintenance decks from many different suppliers. Today we stock a wide variety of products with a wide variety of colour choices, and are using these products in over 85% of the projects we complete.

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